Browse Our FAQs
Everything you need to know before you start using Inno Fleet
Getting Started
How does the Automatic Driver ID work?
Inno Fleet offers multiple methods for automatic driver identification, including ibutton readers, RFID card readers, tachograph driver cards, and Workforce management logins. This helps you track driver assignments for each trip.
How big is the GPS tracker device?
The device size varies by model but is generally around 7cm x 4cm x 2cm. For security, the tracker is usually concealed.
Do I must have to install software?
No, Inno Fleet is entirely web-based. All you need is an internet connection and a web browser or our smartphone app.
How long does it take to install the GPS tracker device?
Installation typically takes 30 minutes or less, depending on the vehicle. Some accessories may require additional time.
Features & Functionality
How does the fuel management system work?
Fuel level sensors in the truck tanks (various types and brands are compatible) continuously monitor fuel levels. Inno Fleet analyzes fluctuations to detect refueling and fuel loss incidents.
What kind of alarms can we configure in Inno Fleet?
We offer 30+ alarm types, including Over Speed, Engine Temperature, Open Door, Panic Button, Fuel Level, Road Usage, Area Exit, Tachograph failure, and more. You can customize alarm levels and recipients.
What type of reports does Inno Fleet provide?
Choose from dozens of reports on fleet activities, including summary and specialized reports (e.g., fuel management, driving behavior). See the Features section for details.
Do you offer road speed limit features?
es! We provide real-time alerts and reports based on vehicle speed compared to posted road speed limits. This unique feature helps monitor driver safety and compliance.
How often are my vehicles updated?
Our web app uses push technology for instant updates, so you always see the latest data.
How can I receive alert notifications?
Get alerts via on-screen notifications, email, SMS, or push notifications to your mobile device or computer.
Can I set up geo-zones or geo-fences?
Absolutely. Create location, no-go, keep-in, and route zones, even setting speed limits within zones or alerts for approaching a zone.
Features & Functionality
Will other people be able to track my vehicles?
No, tracking is only possible with your username and password or a temporary link you provide.
I lost my password. What now?
- Contact us, and we’ll generate a new password for you.
Additional Questions
Does your platform include multi-lingual support?
Yes, we support multiple languages and can add more upon request.
Is your system suitable for fleet management companies?
Yes, our powerful system includes comprehensive fleet management features, adapting to various asset types (vehicles, static assets, handheld trackers, etc.).
Is your product suitable for security companies?
Definitely. We offer security features like remote immobilization, alerts, and incident reports with audit trails.
Is your product suitable for my industry?
Our platform is designed to be context-aware, changing the interface based on the device type you’re viewing. This makes it adaptable to various industries and asset types.